Vacancy Details

  • Vacancy Details

    The details for the selected vacancy are shown below.

  • Advert Title Administrator
  • Advert Text

    FTA are looking for an Administrator with specific responsibility to provide an effective and efficient administration service to the Audits and Standards department.


    • Daily administration of audits for customers, making sure requests are accurately raised and tracked correctly on systems, all relevant documentation is completed and organising the audit completion with the customer within the agreed timescales
    • Overall monitoring of the end to end audit process, keeping customers informed and their records up to date
    • Answering and directing phone calls and dealing with customer queries
    • Acting as an administrative liaison with internal and / or external auditor resources
    • Providing KPI information when required
    • Supporting the Administration Manager and other colleagues in the Audits and Standards department

    Essential Qualifications & Skills:

    • Demonstrate excellent written and verbal communication skills
    • Able to effectively use IT systems and Microsoft packages (Word, Excel, Outlook)
    • Able to make decisions and use own initiative, where necessary
    • Effective planning and organisation of own work schedule
    • High attention to detail
    • Previous experience in a customer facing role
    • Focused on customer service

    Additional Skills & Attributes:

    • Maintain a professional image and represent FTA in a positive and professional manner at all times
    • Commitment to ongoing individual learning and development

  • Job Group
  • Latest Application Date
  • Location Leamington Spa
  • Pay Info
  • Role Profile View Document

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